Bài giảng Management: A Pacific Rim Focus - Chapter 8 Fostering an innovative organisation

CHAPTER 8FOSTERING AN INNOVATIVE ORGANISATION1© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Lecture outlineThe nature of change & innovationOrganisation life-cyclesPromoting innovationKey organisational change components2© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Nature of change & innovation Change Any alteration of the status quo. Innovation New idea applied to initiating or improving a process, product or service.3© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Nature of change & innovationForces for change & innovation:External: Response to opportunities and threats from the market, regulators and other elements of the environmentInternal: Strategy & plans, employees’ behaviour, change & innovation decisions, cultural change, restructures, technological & leadership change4© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational life cycles Life cycles: Predictable stages of development organisations typically follow.5© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational life cyclesIntrepreneurial stageCollectivity stageFormalisation and control stageElaboration of structure stage6© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational life cyclesMethods of organisational termination:BankruptcyLiquidationMergerAcquisitionTake-over7© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Promoting innovationRecognition of opportunityor a problemLine up powerful sponsorsDevelop and communicatea visionEmpower others toact out the visionPrepare to overcome resistancePlan for & reward visible progressConsolidate improvements & facilitate further changeMonitor & institutionalise change8© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Promoting innovationOrganisational developmentInnovation for competitive advantageProduct developmentIntrepreneurship9© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Promoting innovationOrganisational developmentDiagnosisEvaluationIntervention; 4 techniquesProcess consultationTeam buildingThird party interventionTechnostructural activities10© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Promoting innovationInnovation for competitive advantage:Four factors needed to ensure advantage1) Hard for competitors to imitate2) Meeting significant customer needs3) Fit of innovation to organisation’s time advantages4) Innovation needs to rely on capabilities accessible to the organisation, but less so to competitors11© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Promoting innovationProduct development principles:Establish a stage-gate development funnelEstablish cross-functional teamsUse concurrent engineeringInvolve both customers & suppliers12© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Promoting innovationIntrepreneurship: Encourage the take-up of entrepreneurship roles by organisation members e.g:Idea generatorIdea championIdea sponsorIdea orchestrator.13© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational change componentsStructuralTechnologicalHuman resourceCulturalComponent inter-relationship14© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational change componentsStructural component:Job definitionsJob groupingsTeamsDelegationReporting relationships15© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational change componentsTechnological component:Technology may drive change/innovation by:Requiring new work methods.Providing/removing competitive edge.16© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational change componentsHuman resources is the vehicle for changingknowledge, skills, perceptions & behavioursneeded for a job. It utilises:Recruitment & selectionTrainingPerformance appraisalReward systems.17© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational change componentsMajor organisational changes often requireconcomitant changes to organisational culture. ‘Organisational culture can be defined as a system of shared values, assumptions, beliefs and norms linking an organisation’s members.’18© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Organisational change componentsInter-relationship amongst components:Change to one component creates tensions onother components until they are adjusted accordingly.Minor change May relate to only one component.Major change May relate to all four components.19© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Lecture summaryNature of change & innovationDistinguishing change from innovation.External & internal forces for change & innovation.Organisation life cyclesLife cycle stages.Termination. 20© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.Lecture summaryPromoting innovationOrganisational development (OD)Innovation for competitive advantageProduct developmentEntrepreneurshipOrganisational change Key components21© 2003 McGraw-Hill Australia Pty Ltd. PowerPoint Slides t/a Management: A Pacific Rim Focus Enhanced Edition. Slides prepared by David Meacheam & George Sansbury.