Bài giảng Leadership - Chapter 5 Leadership Mind and Heart

Chapter 5Leadership Mind and Heart1Chapter ObjectivesRecognize how mental models guide your behavior and relationships.Engage in independent thinking by staying mentally alert, thinking critically, and being mindful rather than mindless.Breaking out of categorized thinking patterns and open your mind to new ideas and multiple perspectives.Begin to apply systems thinking and personal mastery to your activities at school or work.2Chapter Objectives (contd.)Exercise emotional intelligence, including being self-aware, managing your emotions, motivating yourself, displaying empathy, and managing relationships.Apply the difference between motivating others based on fear and motivating others based on love.3Mental ModelsTheories people hold about specific systems in the world and their expected behavior4Ex. 5.2 The Perception ProcessObservation via the sensesScreening and selecting stimuli to process furtherOrganizing selected data into patterns for interpretation and responseEnvironmental stimuli5StereotypingThe tendency to assign a person to a group or broad category and then to attribute widely held generalizations about the group to the individual6Leader’s MindIndependent thinkingQuestioning assumptions and interpreting data and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by othersMindfulnessThe process of continuously reevaluating previously learned ways of doing things in the context of evolving information and shifting circumstances7Systems ThinkingThe ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns8Emotional IntelligenceA person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others9Ex. 5.5 Eight Families of EmotionsEnjoymentAngerFearDisgustSurpriseShameSadnessLove10Ex. 5.6 The Components of Emotional IntelligenceSelf-AwarenessEmotional self awarenessAccurate self-assessmentSelf-confidenceSocial AwarenessEmpathyOrganizational awarenessService orientationSelf-ManagementEmotional self-controlTrustworthinessConscientiousnessAdaptabilityOptimismAchievement-orientationInitiativeRelationship ManagementDevelopment of othersInspirational leadershipInfluenceCommunicationChange catalystConflict managementBond buildingTeamwork and collaboration11Types of MotivationFear-based MotivationMotivation based on fear of losing a jobLove-based MotivationMotivation based on feeling valued in the job12