Bài giảng Leadership - Chapter 15 Designing and Leading a Learning Organization

Chapter 15Designing and Leading a Learning Organization1Chapter ObjectivesTrace the evolution of leadership through four eras to the learning leadership required in many organizations today.Recognize how leaders build learning organizations through changes in structure, tasks, systems, strategy, and culture.Know when and how horizontally organized structures provide advantages over vertical, functionally organized ones.Distinguish between tasks and roles and how each impacts employee satisfaction and organizational performance.Meet the dual challenge of supporting both efficiency and learning by using ambidextrous organization design elements, embracing technology, and using after-action reviews.2Ex. 15.1 Leadership EvolutionEra 2Rational ManagementBehavior theoriesContingency theoriesSetting:Vertical hierarchy, bureaucracyManagement functionsEra 1Great Man LeadershipTrait theoriesSetting:Pre-bureaucratic organizationAdministrative principlesEra 3Team LeadershipConfusionEmpowermentQualitySetting:Horizontal organizationCross-functional teamsDownsizingEra 4Learning LeadershipShared vision, alignment, relationshipsFacilitate change and adaptationSetting:Learning organizationE-BusinessScopeMacroMicroENVIRONMENTStableChaotic3LearningA change in behavior or performance that occurs as a result of experience4Adaptive Learning Cycle A cycle of action, feedback, and synthesis that all living organisms share5Ex. 15.2 The Adaptive Learning Cycle SynthesisFeedbackActionDecidingLearningSensing6Learning OrganizationOne in which everyone is engaged in identifying and solving problems7Ex. 15.3 Two Models of OrganizationRoutine tasksEfficient Performance(Hard, rational model)Vertical StructureFormal systemsCompetitive strategyRigid culture8Ex. 15.3(contd.)Learning Organization(Soft, intuitive model)Horizontal structureEmpowered rolesPersonal networksCollaborative strategyAdaptive culture9Ex. 15.4 Evolution of Vertical to Horizontal StructureA.Vertical functional organizationB.Functional organization with process overlays10Ex. 15.4 (contd.)C.Horizontal organization based on processes11Tasks Versus Roles Task: a narrowly defined work assignmentRole: a part in a social system 12Ex. 15.5 An Organizational Communication Network (adapted)Marketing Manufacturing EngineeringSharonDavid13Ambidextrous OrganizationsFlexible organizations in which leaders incorporate structures and management processes that are appropriate to innovation and learning, as well as to the efficient implementation of ideas14Knowledge ManagementThe efforts to systematically gather knowledge, make it widely available, and foster a culture of collaboration and learning15