Bài giảng Global Business Today - Chapter 5 Ethics in International Business

Global Business Today 8eby Charles W.L. HillChapter 5 Ethics in International BusinessIntroductionQuestion: What are ethics? Ethics are accepted principles of right or wrong that govern the conduct of a person, the members of a profession, or the actions of an organization IntroductionQuestion: How do ethics apply to business?Business ethics are the accepted principles of right or wrong governing the conduct of business peopleEthical strategy is a strategy, or course of action, that does not violate these accepted principles Ethical Issues in  International BusinessThe most common ethical issues in business involve: Employment practicesHuman rightsEnvironmental regulationsCorruptionThe moral obligation of multinational companiesEthical DilemmasQuestion: What are ethical dilemmas?Ethical dilemmas are situations in which none of the available alternatives seems ethically acceptableThey exist because real world decisions are complex, difficult to frame, and involve various consequences that are difficult to quantify Managers often face situations where the appropriate course of action is not clear The Roots of Unethical BehaviorQuestion: Why do managers behave in an unethical manner? Managerial behavior is influenced by:Personal ethicsDecision making processesOrganizational cultureUnrealistic performance expectationsLeadership Philosophical Approaches  to EthicsThere are several approaches to business ethics including:Straw menThe Friedman doctrineCultural relativismThe righteous moralistThe naùve immoralistUtilitarian and Kantian Rights theoriesJustice Theories Implications for ManagersQuestion: How can managers ensure that ethical issues are considered in business decisions? Managers should: Hire and promote people with strong personal ethicsBuild an organizational culture that promotes ethical behaviorEnsure that leaders articulate the rhetoric of ethical behavior and act in manner that is consistent with that rhetoricImplement decision making processes requiring people to consider the ethical dimension of business decisionsDevelop moral courage Implications for International FirmsInternational firms should:Strive to hire and promote people based on ethical considerations as well as other metrics of performanceEstablish an ethical culture within the organizationAppoint ethics officersCreate an environment that facilitates moral courageIt is important to recognize that not all ethical dilemmas have a clear and obvious solution